At Thisaa Tours, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines what information we collect, how it is used, and how we safeguard your data when you request a tour or travel with us.
1. Information We Collect
We collect only the essential information required to arrange and deliver your private tour in Sri Lanka:
- Contact Details: Full name, email address, phone/WhatsApp number, and country of residence.
- Travel Details: Flight details, arrival/departure dates, number of guests, vehicle preferences, and itinerary requests.
- Passport Details: Passport number and nationality (collected only when required for official driver verification, airport pickup identification, national park safari permits, or hotel reservation assistance).
Note: Our website does not collect or track website cookies or browsing history.
2. How We Use Your Information
Your information is used strictly to organize and fulfill your tour services, including:
- Preparing customized itineraries and booking private luxury vehicles.
- Sharing necessary pickup and identification details with your assigned private chauffeur driver.
- Securing required entry permits (such as national park wildlife safari passes) or assisting with hotel check-ins when requested.
- Communicating directly with you regarding booking confirmations and travel updates.
We do not sell, trade, or rent your personal data or passport information to any third parties for marketing purposes.
3. Sharing Your Information
We share your details only with trusted individuals and entities directly involved in your trip:
- Your Assigned Private Driver: Provided with your name, contact number, flight/pickup details, and identification information to ensure smooth transfers.
- Service Partners & Authorities: Passport details are shared strictly when legally required for national park entrance permits, hotel check-in registration, or airport clearance.
4. Security & Data Protection
We treat your personal data and passport details with strict confidentiality. All documents and personal details are stored securely and accessed solely by authorized staff responsible for managing your travel arrangements. Once your trip is completed and legal/accounting obligations are fulfilled, your sensitive details are securely archived or deleted.
5. Your Rights
You retain full control over your personal information. At any time, you have the right to:
- Access: Request a copy of the personal details we store about you.
- Correct: Ask us to update or modify any inaccurate details.
- Delete: Request the deletion of your personal data and passport details from our records once active booking obligations are completed.
6. Contact Us
For any privacy-related inquiries or to request updates to your information, please contact us:
- Company: Thisaa Tours
- Website: visits-srilanka.com
- Email: hi@visits-srilanka.com
- Location: Sri Lanka